With over 10 years of professional experience, I have worked with a wide variety of Digital Asset Management Systems (DAMS) and institutions to improve the security, organization, and reuse of digital assets. I enjoy taking on the complex or ambiguous problems and developing creative solutions. Whether we meet in-person or online, I use my curiosity and positivity to foster relationships with stakeholders, learn their needs, earn their trust, and develop effective solutions. My ability to focus on urgent concerns while keeping the big picture in mind, helps me deliver immediate results while making progress towards long-term goals.
Highlighted Skills
- Enterprise-level Digital Asset Management Systems (DAMS) administration
- Strategic planning
- Relationship Management
- Project Management
- Experience utilizing and developing best practices for DAMS
- Knowledge of various metadata schemes and standard thesauri
- Creative problem solving
- Strong communication: both written and verbal
- Attention to detail
- Presentation and public speaking
- Ability to influence without authority
Experience
Books Relationship Manager
Amazon.com – Seattle, WA
04.2018 – 04.2021
Create strategic plans for publisher and literary agent support, education, and evangelism related to Amazon Books programs and services. Work across multiple teams to align efforts and optimize productivity. Perform outreach and act as the primary point of contact for 25+ top tier publishers and 400+ literary agents. Identify gaps in program messaging and create training and documentation to close knowledge gaps and increase engagement with Amazon programs. Organize large-scale virtual events for an audience of 100+ literary agents.
Sr. Program Manager – Digital Asset Manager
Amazon – Seattle, WA
04.2017 – 04.2018
Manage the strategic planning, security, growth, and daily operations of the DAMS, which contain all marketing assets for Amazon Devices. Act as the point of contact with the external vendor to maintain DAMS stability and accomplish necessary systems back-ups, customizations, integrations, hardware/software upgrades, daily troubleshooting, as well as long-term planning and product development. Work across multiple orgs to develop secure workflows for the ingestion, management, storage, delivery, and reuse of digital assets. Create training to assist teams in the organization, description, and secure dissemination of marketing assets. Develop best practices for the creation and management of metadata that are rigorous and scalable.
Digital Asset Manager
Portland Art Museum – Portland, OR
12.2014 – 04.2017
Oversee the day-to-day administration of an enterprise-level DAMS. Work collaboratively with interdepartmental team members. Develop and support sustainable practices around the digital asset lifecycle to ensure the long-term availability and integrity of a wide variety of assets. Lead user training, support, and advocacy efforts for DAM museum-wide. Assist users with all aspects of DAM, including planning and growth-management of multiple asset collections. Work across museum departments, information systems, and external vendors to maintain DAMS stability and accomplish necessary systems back ups, customizations, integrations, and hardware/software upgrades. Organize, describe, and disseminate digital assets that relate to the collection of almost 50,000 works of art.
Digital Asset Library Supervisor and Traffic Lead
Revolt TV – Los Angeles, CA
10.2013 – 04.2014
Develop, document, and implement policies and workflows to promote discoverability, efficient media transfers, and description of library collections. Implement a DAM system and standards (naming conventions, metadata templates, etc). Ensure compliance with document management standards and procedures and check for accuracy and completeness. Provide organization, management, documentation, and training for the Traffic team, to ensure all media is delivered to the network for air. Plan, organize, and manage cataloging and metadata creation for library collections.
Digital Project Manager/Digital Metadata Technician
University of Oregon Libraries – Eugene, OR
06.2010 – 10.2013
Provide project management and support for digital scholarship projects and the Libraries’ digital collections. Collaborate with faculty, staff, and students to complete digital humanities projects. Develop appropriate metadata dictionaries and cataloging procedures for digital projects. Acquire and describe digital objects for digital collections and utilize a variety of metadata schemes (Dublin Core, VRA Core, EAD, etc.) and standard thesauri.
Visual Resource Cataloguer
University of Oregon – Eugene, OR
09.2007 – 06.2010
Complete original cataloging of visual content for the University of Oregon online image database with extensive use of VireoCat (FileMaker database for CONTENTdm). Applied descriptive metadata using international standards and controlled vocabularies.
Education
- Master of Arts, Art & Architectural History University of Oregon, 2010
- Bachelor of Arts, Music
University of Oregon, 2005
Testimonials
Katie is a detail and process oriented team leader. She has great ideas and a wonderful disposition. We threw a lot of curveballs at her, including adding responsibilities well beyond the scope of her job and she handled it all with grace. I recommend Katie to anyone with a greenfield asset management/librarian project starting from scratch, or an established company looking for a tech savvy librarian and metadata manager.
Josh Hatter